Both Retailers and Suppliers feel the pain and extra costs of "non-compliance" in their trading relationships. For Retailers, non-compliance can mean delays in getting the right goods to stores in a ready-to-sell state and can lead to lost sales, customer dissatisfaction and unnecessary logistics and processing costs. For Suppliers, the inability to adhere to retailer trading rules can lead to profit diluting deductions, customer dissatisfaction and ultimately, diminished sales.

The VCF Compliance Clearinghouse is a collaborative effort between retailers and VCF. It has been created to provide vendors with a more effective means of monitoring and managing changes to retailers’ trading requirements, better known as Vendor Guides or Compliance Manuals.

Benefits

• Increases Supplier Efficiency and Lowers Deductions
  • Eliminate the time-intensive labor of visiting multiple websites to keep on top of manuals
  • Quickly obtain the information to ship goods correctly so they get to the retail floor faster
  • Receive updates daily via our proactive "push" technology
  • Improve customer satisfaction and your retail “scorecards”
  • Reduce returns and rework
• Lowers Costs for Retailers
  • Drive down processing exceptions
  • Improve the flow and velocity of goods to the floor
  • Minimize avoidable supply chain inefficiencies thereby diminishing expense offsets
  • Easily communicate changes to vendor requirements and routing guides

Who Should Use this Solution
Compliance professionals, customer service, credit, sales, IT, logistics, operations or anyone responsible for ensuring that orders placed by retailers are delivered according to their requirements should be using the Compliance Clearinghouse.

Key Compliance Clearinghouse Features
Retailers provide compliance update information in a standard organized format for ease of interpretation, via the web-based Compliance Clearinghouse, featuring:

• Stay organized with access to all compliance information in one easy-to-use place.
• Be informed and monitor customer compliance changes through proactive daily email CCAlerts
• Assign CCAlerts to appropriate managers: IT may receive Purchase Order and EDI alerts while Finance may receive them for Accounts Payable issues, and Operations for Floor Ready, Packing and Marking information.
• Set up custom portfolios of your strategic customers for information directly applicable to you and your team
• View retailer contact information: All relevant retailer contact information is available for suppliers to receive quick answers for pressing questions.
• Archive historical information: We store past changes for auditing or investigating errors and chargebacks